Contact

We read every message. Corrections to timings, fares or platforms are the most useful thing you can send us.

Updated 2026-10-24 · Independent guide, not an official BMRCL page

How to reach us

Instagram: send a direct message to @blrmetro. This is the fastest way to reach us.
GitHub: report a data error or bug on the project issue tracker.

We usually reply within two working days.

What to include in a correction

The page or route you were looking at.
What it showed and what you saw at the station, such as the platform number, timing or fare.
The date and time of your trip, if it was about a timetable.

Privacy requests

For questions about the data described in our privacy policy, message us with the word "Privacy" in your message.

Official metro support

We can't help with lost property, refunds, smart card problems or complaints about metro service. For those, contact BMRCL through the official BMRCL website or the customer care desk at any station.